![[S] AT&T Community Forums](https://sprcdn-assets.sprinklr.com/485/636b0ce3-3b4b-4098-aac1-4025e7581d06-834197848.png "[S] AT&T Community Forums")
Contributor
•
3 Messages
McAfee update
Anyone having problems getting McAfee to update successfully? I keep getting the update failed message. I'm on a Mac running OS 10.14.2
Contributor
•
3 Messages
Anyone having problems getting McAfee to update successfully? I keep getting the update failed message. I'm on a Mac running OS 10.14.2
ATTCares
Administrator
•
105.4K Messages
5 years ago
Hey @refchef,
Let's figure this out together!
Were you able to update normally before this? Have you tried manually downloading this update?
We look forward to assisting further!
Rury, AT&T Community Specialist
0
0
refchef
Contributor
•
3 Messages
5 years ago
latest OS 10.14.2
Yes, I have tried several times to update the software manually. It always
failed.
I turned off the auto updates yesterday because I was tired of getting the
"update failed" message.
0
0
ATTCares
Administrator
•
105.4K Messages
5 years ago
Hi @refchef!
Thank you for reaching back to us! To get the needed help, we suggest that you reach out to McAfee Support team.
Let us know if you need anything else!
Yetty, AT&T Community Specialist
0
0
rgmerkel
Contributor
•
2 Messages
5 years ago
Same problem here with rev. 10.14.4. seems like every time my Mac's OS updates McAfee falls on its face...
0
0
refchef
Contributor
•
3 Messages
5 years ago
0
0
sassyJ
Contributor
•
1 Message
5 years ago
This is not just a Mac issue. I've been having the same problem with Windows 10, every three weeks I call AT&T/McAfee. Each time they tell me they're going to "take control of the issue and fix it." It's fixed until the next update is due for install. I've even been escalated to Tier 2 support for McAfee. Here I am two weeks later with the same issue that's been going on for months. This is becoming far more troublesome than it's worth.
The first 4 times as soon as they uninstall and re-install they say the issue is resolved. This last time with Tier-2 support, they forced the download through Admin. Again downloaded the update at the time, now it will not update. Very frustrating. Anyone else having this ONGOING ISSUE?
0