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Ford61's profile
Contributor

Contributor

 • 

2 Messages

Tuesday, February 5th, 2019 6:13 PM

McAfee will not install

Downloaded McAfee, but would not install. McAfee virtual technician could not fix the problem.

 

Please Help me install the application ASAP.

 

Thank you  

Administrator

 • 

105.4K Messages

5 years ago

Hey @Ford61,

 

Let us see if we can help!

 

Are you getting any sort of error message when you try to install?

 

We look forward to assisting further!

 

Rury, AT&T Community Specialist

Contributor

 • 

2 Messages

5 years ago

Error messages says files need to be deleted.  Dell Tech Support on line, he still can't get McAfee to intsall after deleting files.

Administrator

 • 

105.4K Messages

5 years ago

@Ford61,

 

Do you have another antivirus program installed on your machine? You can try using the Pre-Install tool. This tool prepares your computer for installation. Just follow the steps in the How to download and install McAfee consumer products support article to get started!

 

Let us know if this helped!

 

Rury, AT&T Community Specialist

Contributor

 • 

1 Message

5 years ago

cant install mcafee says cant install contact customer service.  assistant is not neither is chat finding a phone number seems impossible.

 

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