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Accepted Solution

ATT UVERSE PAUSING AND LOSING COHERENCE?

MY ATT UVERSE HAS BEGUN TO PAUSE, BOTH RECORDED AND DIRECT FEED.  THIS IS RARE WHEN I FIRST TURN SET ON  BUT INCREASES IN FREQUENCY AND EVENTUALLY  ALL IS LOST, AUDIO GOES,  SIGNAL BREAKS UP...

Questions

 • U-verse TV

145

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AutoPay Deenrollment

I continue to receive emails stating "A request for cancellation of the AT&T Uverse account ending in **** has been processed.  One day later I received another email regarding the same account stating "You've got AutoPay so your bill will automatically be paid by its due date." This has happened se

Questions

 • U-verse TV

79

1

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0

Re: I have 1 TV that has no picture at all. Just snow

My tv only shows AV1, AV2 or Component.  How do I know which one to choose?  None of them are allowing me to see anything from AT&T .

Questions

 • U-verse TV

186

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Accepted Solution

Free Premium Channels

Hello.Is UVerse offering premium channel previews over the long holiday weekend? We have HBO.Thanks!A Loyalty Customer

Questions

 • U-verse TV

322

2

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About my bill

Hi my name is Ginger I made a payment date for today they already tried taking it out of my account I do not get my direct deposit till five that’s when it can be taking out of my account sorry for this

Questions

 • U-verse TV

38

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What Can I Buy With My Card?

Hello. I would like to use my card for groceries. Is that ok?

Questions

 • U-verse TV

46

2

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I need to cancel uverse service tonight

Leaving town for awhile and returned my uverse equipment yesterday thru ups. How can I cancel tonight either by chat, call or online

Questions

 • U-verse TV

90

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ATTCARES - Any help getting my credit for returned equipment?

Is there anybody from AT&T that can get my credit applied to my account? I can supply Escalation ticket numbers, Employee numbers, reference numbers, copies of the confirmation of receipt emails, my shipping receipt, photos etc..I cancelled Uverse service and Returned equipment as per contract.I ret

Questions

 • U-verse TV

62

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Accepted Solution

Holiday music uverse

What channel can I find holiday music on uverse

Questions

 • U-verse TV

357

2

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$200 gift card for switching to AT&T

I was promised a $200 gift card when I switched my services to AT&T.  He said it might take a few months to qualify for it by paying my bills.  i got a $100 card but that is all.  The Reward Center says I should've gotten it but they can't fix the system to give it to me and to call billing for a cr

Questions

 • U-verse TV

56

1

0

0

How do I add Uverse tv and internet to the My ATT app?

How do I add Uverse tv and internet to the My ATT app?  The app just shows my wireless. I want to view both bills in the app.

Questions

 • U-verse TV

43

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Free preview over Thanksgiving

HBO, Cinemax, Showtime, Starz and EPIX are all free. You may have to unhide channels if they're hidden.   https://www.freepreview.tv/hbo-showtime-starz-and-more-free-preview-for-u-verse-3293

Questions

 • U-verse TV

563

0

0

Att thanks

Why does the Thanksgiving gift card not work at 9 am like ir says and then every time they are gone,  is att really giving them out or are they just saying they are?

Questions

 • U-verse TV

63

1

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Is a Customer Service Summary binding?

We've been long time AT&T customers.  Wireless Service for 15+ years.  Internet and UVerse for 10 years.   The internet service was just too slow and they could not offer faster service, so we switched to Google Fiber a few months ago.  After a month of trying Google Fiber, we decided it was going t

Questions

 • U-verse TV

133

4

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How can I subscribe to MTV

Can someone please help me subscribe to MTV

Questions

 • U-verse TV

99

2

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(1043)
Programming Notices for November 2019

Download the PDF at:   http://programmingchanges.att.com   Ignore the ESPN information, as a new contract has been signed.   We should also be ok with the Fox channels.

Questions

 • U-verse TV

56

0

0

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Available captions

I can't get captions for our local PBS station.  All other channels can be captioned, no problem.   ATT tech support says that UVerse no longer provides captioning for PBS -- local 1034.  Is this true?

Questions

 • U-verse TV

84

0

0

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Why am I being charged?

I cancelled my Att uverse account. The same day I gathered up all the equipment and took it to ups to ship.  The same day!!! I then get these messages from Att that I didn’t turn equipment in. This is absolutely incorrect.    What am I suppose to do? Now it’s on collections and I 100% turned in the

Questions

 • U-verse TV

30

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ATT Breach of Contract based on no customer service, wrong install, and additions to bill I did not

So far in switching from Direct TV to U_verse I had a terrible and incorrect install, customer service following that literally threatened me with the fee that comes with a breach of contract (read first post on this account, gets good around the third person in the chat transcript, and they added t

Questions

 • U-verse TV

188

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How to cancel account?

called 1-800-288-2020 - they don't pick up

Questions

 • U-verse TV

67

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Trending Accepted Solutions (30 days)

(1824)

Accepted Solution

Customer Service reps in online chat - see how stupid they are

AT&T : Hi, I’m AT&T’s automated virtual assistant. How can I help you today?Me : why is my new bill not showing 3 days after my cycle is up?AT&T :We found the following information which could be helpful:Why is my bill so high?Me : no, let me speak to a real personAT&T :So I can assist you further,

Questions

 • U-verse TV

74

1

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Accepted Solution

Missing Pennyworth S1E9

Looking at Epix on-demand for Pennyworth season  one there are ten items, episodes 1-8, episode 10, and season one trailer. Where is season one episode nine?

Questions

 • U-verse TV

73

1

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Accepted Solution

Official Response

Equipment Charges for U-Verse Equipment

Why is there a charge for $49.00 for each wireless receiver plus a $10.00 per month charge for each?

Questions

 • U-verse TV

63

1

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Accepted Solution

U-Verse is out

Message:  U-Verse is not available at this time. Please try again later.  And there’s a Restart Receiver notice.  I’ve  restarted over and over. It’s been out all day.  What do I do?  I can’t figure out where to report it.

Questions

 • U-verse TV

62

1

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Accepted Solution

Official Response

Service tech will not communicate

Service tech came out to try to repair my uverse. After it worked for awhile then it started rebooting like it did before. He gave me his cell number to call him but he will not return my calls. My tv just lost its signal again. I texted him and left voicemail but to no avail.

Questions

 • U-verse TV

62

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