AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
TV

TV

Share tips and tricks with other AT&T TV customers.
Ask a question

Latest conversations...

View More

(14846)
My plan is too expensive.

I’ve had Uverse and WiFi with 4 TV’s and every channel available since it became available over 12 years ago. We are 2 senior citizens who watch Netflix and Amazon Prime but we absolutely need the golf channel and the Halmark channel, DVR, and WiFi. Can you recommend a plan for us?  We have a second

Questions

 • U-verse TV

35

1

0

0

Switched from Att Uverse to Directv and still being charged for uverse

So back in 2017, I walked into an ATT store to have them take a look at my iPhone. Of course when I get there, I am VERY aggressively sold into switching from Uverse TV to Directv. I let them talk me into it and switched right then. Fast forward 2.5 years later, I am STILL being charged $200+ per mo

Questions

 • U-verse TV

69

1

0

0

What I was told & bill doesn't match

So I was told that I would receive free activation and installation & my bill would be right at 100.00 a month.  I also would have a 14 day trial and I could cancel with no nothing going against me. As well as a 225.00 Visa gift card within 2 weeks of getting service.  Well 4 days into my 14 I recei

Questions

 • U-verse TV

48

1

0

0

UVERSE TV AND LANDLINE TELEPHONE?????

I HAVE HAD PROBLEM WITH TV  FOR WEEK OR SO.  AT FIRST  TV FREEZES AND THEN PICKS UP.  LATER IT GETS MORE FREQUESNT AND THEN PIXALATES OUT.  I  FOUND I COULD DEAL WITH THIS BY REBOOTING RCVR.  BUT  THEN FOUND WHEN I DID THAT I LOST LANDLINE PHONE!!!!???  THIS HAPPENED TWICE.  LAST NIGHT CALLED AND TA

Questions

 • U-verse TV

27

0

0

0

Sports package

With uverse I saw package for $89.00 I already have phone internet, just wanted add basic with sports l, how much more

Questions

 • U-verse TV

27

1

0

0

Santa Tracker

Why is AT&T taking Santa Tracker away from my grandkids this year?  I was told that management decided to deny the kids access to Santa tracker if they have uverse. What has this company come to. Profits over Christmas.

Questions

 • U-verse TV

66

5

0

0

Paying for amazon prime series

I have att U-verse and a smart tv and also am a member of amazon prime. when I watch the series Yellowstone I am required to pay for the series. shouldn’t I get the series free without paying additional for it??

Questions

 • U-verse TV

43

1

0

0

HD channels

Today, I switched to the U200 package, which should include HD channels.  I get the screen that says "you are not subscribed" when trying the HD channels.  What could be wrong???????

Questions

 • U-verse TV

46

2

0

0

Want to exchange one channel's

Went from U300 to U200 and would like to have BBCWNH in place of OAN.    I HATE OAN. Nothing but propaganda. Will they do this without an extra charge?

Questions

 • U-verse TV

44

1

0

0

Why is there no signal

Why is there no signal for fox 1035 on uvers tv but regular non hd 35 there is signal

Questions

 • U-verse TV

29

1

0

0

Passcode

How am i able to obtain a passcode to set up my online profile?

Questions

 • U-verse TV

33

1

0

0

Why can’t i not log in on u verse

I have been trying to log in on u verse. Had changed my password several times but still doesn’t work.

Questions

 • U-verse TV

45

1

0

0

My balance says zero on my ATT reward card

I just got my card in the mail. I activated it and tried to use it, but it was declined. I called to check the balance, and it said the balance was zero. I tried to contact customer service, but it is Saturday. Their hours are only Monday through Friday. Pretty annoyed.

Questions

 • U-verse TV

57

1

0

0

Uverse TV & AT&T Internet & AT&T cell...

Can I cancel my Uverse TV and still keep Internet & Cellular? Are they bundled and is there a price disadvantage when dropping only the TV portion?

Questions

 • U-verse TV

49

1

0

0

New 4K TV does not work with U-verse

I just got a new 4K LG tv, and my U-verse box does not work with it. Everything else works on the tv, and if works with other HDMI devices, just not the U-verse box. I hooked my old tv back up (1080p tv) with the U-verse box, and that works. I’ve reset the box (regular reset, power cycle, non destru

Questions

 • U-verse TV

70

1

0

0

Be the first to reply

(1043)
HBO max (billing)

I have a billing question...

Questions

 • HBO Max

10

0

0

my dvr will not play completely through a program

When I am attempting to watch a recorded program, it stops mid way and wants to start over

Questions

 • U-verse TV

34

0

0

0

billing

Good morning,I am a ATT Uverse customer and I have been having issues the past months. From my prior call with the Loyalty department last month, I was assured my account was corrected and within the next weeks it would reflect online. My bill has always consistently been between 140-150. I moved fr

Questions

 • U-verse TV

34

0

0

0

Rewards Card

As I stated previously my card was lost and when I found it, it was expired. I contacted the Rewards Center as instructed and the answer was too bad. You're just plain out of luck. Not very good customer service. Thank goodness my contract expires January 2020. I'll definitely be switching to Comcas

Questions

 • U-verse TV

20

0

0

0

UVERSE TV AND LANDLINE TELEPHONE?????

I HAVE HAD PROBLEM WITH TV  FOR WEEK OR SO.  AT FIRST  TV FREEZES AND THEN PICKS UP.  LATER IT GETS MORE FREQUESNT AND THEN PIXALATES OUT.  I  FOUND I COULD DEAL WITH THIS BY REBOOTING RCVR.  BUT  THEN FOUND WHEN I DID THAT I LOST LANDLINE PHONE!!!!???  THIS HAPPENED TWICE.  LAST NIGHT CALLED AND TA

Questions

 • U-verse TV

27

0

0

0

Trending Accepted Solutions (30 days)

(1824)

Accepted Solution

Holiday music uverse

What channel can I find holiday music on uverse

Questions

 • U-verse TV

357

2

0

0

Accepted Solution

Free Premium Channels

Hello.Is UVerse offering premium channel previews over the long holiday weekend? We have HBO.Thanks!A Loyalty Customer

Questions

 • U-verse TV

322

2

0

0

Accepted Solution

you are losing another loyal customer

As can be seen above the U-verse TV channel lineup clearly states that HD channels are included in the U300 package. I upgraded my programming last night based on the information provided on your website only to find it does not contain factual information. I was repeatedly told by your chat agent L

Questions

 • U-verse TV

233

11

0

0

Accepted Solution

Official Solution

early termination fees and moving to area where service is not offered

we are moving to a new house and at&t uverse is not available in that area.  will i be charged early termination fees?  and how much it would be? the contract ends in 7 months in June 2020. thanks.

Questions

 • U-verse TV

211

1

0

0

Accepted Solution

Official Solution

HD premium

Why is it so freaking hard to find out what channels are included with HD premium? All I see is you get this channel and that channel and more. Well what is more?!

Questions

 • U-verse TV

165

4

0

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.