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plan help

can I get ATTUverse assistance at an ATT store?

Questions

 • U-verse TV

152

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Accepted Solution

U-Verse is out

Message:  U-Verse is not available at this time. Please try again later.  And there’s a Restart Receiver notice.  I’ve  restarted over and over. It’s been out all day.  What do I do?  I can’t figure out where to report it.

Questions

 • U-verse TV

62

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U-Verse is out

My screen froze and now my TV says it's not connected.  Internet and phone are working.  I have rebooted my router and my digital box.  Still have no picture.  Web site says there is no outage in my area 40242.  Any help would be greatly appreciated.

Questions

 • U-verse TV

61

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Reward

Hi,when signing up for new services I was told I would receive 250$ in rewards Visa card I did not receive 100$ of thiswhy is this?this is only reason I got cable. As I rarely use this feature. It was a great plus.

Questions

 • U-verse TV

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Sec+

So...I basically can choose between watching Alabama football in the fall as a U-verse customer, or changing to the Direct-Tv package and being able to watch Alabama basketball/softball/baseball in the winter and spring....There's no in-between...SUCH A FREAKING RIP-OFF! You can't livestream games t

Questions

 • U-verse TV

88

1

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How do I watch HBO on my mac laptop?

I want to watch HBO when I'm travelling. Where do I go to login into my att uverse account to access it when I'm away from home?

Questions

 • U-verse TV

71

1

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Accepted Solution

Audience network, Mr Mercedes season 3, episode 10

I’ve watched season 1,2, and all episodes thus far of season 3 of the show Mr. Mercedes that is on the Audience Network owned by AT&T. The episode 10 which is the last episode airs November 12, 2019;  however, for some unknown reason this episode (the last episode of the season) is NOT in the lineup

Questions

 • U-verse TV

1.6K

14

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Official Solution

Service tech will not communicate

Service tech came out to try to repair my uverse. After it worked for awhile then it started rebooting like it did before. He gave me his cell number to call him but he will not return my calls. My tv just lost its signal again. I texted him and left voicemail but to no avail.

Questions

 • U-verse TV

62

1

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Can not use On Demand products

We have tried to rent movies and watch "On Demand shows"  The same thing happens for each movie or show.  The sound starts skipping and the picture freezes.  We have tried many times and on different TV's and the same result.  The rest of our TV service works just fine.  How can this be resolved?

Questions

 • U-verse TV

64

2

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Accepted Solution

Missing Pennyworth S1E9

Looking at Epix on-demand for Pennyworth season  one there are ten items, episodes 1-8, episode 10, and season one trailer. Where is season one episode nine?

Questions

 • U-verse TV

73

1

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NFL Sunday Ticket - December Only

Greetings, Would I be able to order NFL Sunday Ticket for just December? If so would I only be charged the monthly fee of $74? I really will not need it to follow my team until the last month. I have U-Verse, not Direct TV. I am inquiring about the streaming service only. Thanks JA

Questions

 • U-verse TV

85

1

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Fire TV issues

I upgraded my Uverse package but my Fire TV does not show that I have access to these channels in the new package - how do I get help?

Questions

 • U-verse TV

74

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on screen caller ID

How does one turn this feature off and on?

Questions

 • U-verse TV

65

1

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Accepted Solution

Official Solution

Is NFL Sunday Ticket available to Uverse customers?

Is NFL Sunday Ticket available to Uverse customers?

Questions

 • U-verse TV

83

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uverse Freezes up every 3 to 5 seconds while watching tv

We used to have uverse went to direct tv got to expensive so went back to uverse a week ago every since we have had problems with it freezing every 3to5 seconds watching tv shows all day long very frustrating called three times trying to get it fixed tell us the same thing. Never had this before whe

Questions

 • U-verse TV

98

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(1043)
Need Help

I recently gotten laid off my job need help to pay my cable service.

Questions

 • U-verse TV

0

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I heard your bringing back my local channel 6? Is this true or false

When are you bringing back my local channel 6?

Questions

 • U-verse TV

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KABB/1029

Please keep this channel available to my area and not drop it.  You have already dropped another station a few months ago and have not reduced what I pay. If Uverse continues to drop channels without changing my charges, I will be looking for another provider.

Questions

 • U-verse TV

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Channel 3 NBC

There was a message on the TV that channel 3 would no longer be available. I was upset because I watch channel 3 and do not want it removed.

Questions

 • U-verse TV

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UVERSE NETWORK LINEUP

I was informed that AT&T Uverse/Direct TV plans to drop the local Fox channel 29 from it's lineup in San Antonio,  Texas.  If you choose to take that action, then I will be forced to find another provider.Thank you.

Questions

 • U-verse TV

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Trending Accepted Solutions (30 days)

(1824)

Accepted Solution

Official Solution

Weather Channel has wrong location

U-verse was installed last week. Weather channel shows local weather for northern cities. How do we get it changed to show local weather information for our city?

Questions

 • U-verse TV

4

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Official Solution

Program Information Missing

We are not able to see the program inforamation on TV shows.  Is anyone else experiencing this issue?  Has been going on for several days.  Any suggestions besides calling ATT?  Thanks for any info.   [Subject edited for better exposure]

Questions

 • U-verse TV

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Official Solution

how can I watch uverse away from home on my windows laptop

How can I watch uverse away from home on my windows laptop?  was told it was "easy" by att.

Questions

 • U-verse TV

3

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Official Solution

Att-promotions.com is it a scam site?

Is att-promotions.com an authorized retailer or is it a scam site? It showed up as a green site as an add in my google search.

Questions

 • U-verse TV

3

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Official Solution

U-Verse TV keeps freezing

I have had  U-verse TV and Internet for several years throughout which I've had problems with the TV picture freezing and then losing connection. When this happens, my Internet goes out as well. I've rebooted the system and it works for a while. Techs have been out numerous times and temporarily fix

Questions

 • U-verse TV

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