Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Internet Forum

Internet Forum

Share tips and tricks with other AT&T Internet customers.
Ask a question

KB-Article-List-Grid-View

(0)
No articles found!

Latest conversations...

View More

(58719)
connection timed out message

When I go to certain websites I get a connection timed out message before it loads. This only happens with certain sites. However some days this doesn't happen but most days it does. What could be the problem? I have done every troubleshooting suggestion that exists multiple times. Have new modem an

Questions

 • AT&T Internet

113

1

0

Returned AT&T equipment at UPS Store, AT&T says it was never received

Last day of service July 19. Returned equipment July 20. Received UPS return reference number, all SIX serial numbers accounted for. Watched UPS personnel put my equipment in a huge box full of other equipment.Called AT&T last week when I received an email asking me to return the equipment. AT&

Questions

 • AT&T Internet

13

0

0

Accepted Solution

Question for Mike

Description

Questions

 • AT&T Internet

1

1

0

Accepted Solution

Testing AAQ functionality...

Testing AAQ functionality-description...

Questions

 • AT&T Internet

3

1

0

test test test

test test

Questions

 • AT&T Internet

6

0

0

TLP Test 3

TLP Test 3

Questions

 • AT&T Internet

4

0

0

AT&T Email TLP Question #2

AT&T Email TLP Question #2

Questions

 • AT&T Internet

2

0

0

Test from Email TLP

Test from Email TLP

Questions

 • AT&T Internet

3

0

0

Test at 2:16PM ET on 6/4/2021

This is a test to see if Sprinklr rules are creating cases in Sandbox.

Questions

 • AT&T Internet

3

0

0

Private Message test 2021 (test 2)

I need help testing my bill promo expiration. Can you help?

Questions

 • AT&T Internet

1

0

0

Private Message test 2021 (test 1)

Testing - can someone help me with my internet bill? I think something weird happened with my promotion.

Questions

 • AT&T Internet

3

0

0

AT&T Wi-Fi Extender (AirTies 4971)

Tired of Wi-Fi dead zones? AT&T Smart Wi-Fi Extenders connect to your Wi-Fi gateway, creating a mesh network that extends your Wi-Fi signal to more areas of your home. You can stream music and videos with less buffering, on more devices, and in locations you couldn’t before. You can order one on

Questions

 • AT&T Internet

12

0

0

Old Modem

I moved my office recently.  At my new AT&T service location, a new modem (NVG589) was provided.  What do I do with my old modem (NVG510)?  Should I take it to a computer store that accepts this equipment for recycling or do I return it to AT&T?

Questions

 • AT&T Internet

18

0

0

0

AT&T Uverse is not honoring the rate I was quoted

I called AT&T Uverse on the day my 2-year contract was ending and was quoted a new monthly rate for U200 tv ($75/month) and Fiber Internet (100 mbps for $30/month).  A couple of days later, I got a new bill and the rate was WAY more than I was quoted.  I have called 5 times and had 2 chats about get

Questions

 • Internet with AT&T Fiber

25

0

0

0

Why is your service trash?

I babysit a kid everyday at a friends. He pays for wifi from you guys every month. And the majority of that time it kicks us off. Every 10 to 15 mins Even just one simple device. And you've sent 2 guys out here to fix it and yet it still doing the same thing. Whats the deal? Do we need to just take

Questions

 • AT&T Internet

17

0

0

0

Get the freedom to change your mind
With no annual contract, you’re never locked in if your needs change or if you want to upgrade to a higher speed.

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.