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Digital Life

Digital Life

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I want to program my smart plug to turn a lamp on and off several times a day. Where do I begin?

How to specifically program my smart plug using my iPhone?

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Yale Lock with key access - paperclip hack

I recently found a YouTube video that shows how you can open my ATT Yale digital door lock with a bent paper clip. I tried it and got it open in less than a minute. I am not a locksmith. Does AT&T have a plan for upgrading these locks to fix this security vulnerability? Is there something that I can

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Nest Thermostat no longer on my Digital Life App

I have had Digital life for the past 4 years and loved having the Thermostat on my Digital Life App.   Noticed last week that it was no longer on the Device list on my app.  Reached out to AT&T and was advised they no longer support that thermostat and I would have to purchase a new thermostat thru

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Automatic alarm on

How do I program automatically turning on oof my system

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New smoke detector

We need a replacement smoke detector. The AT&T technician said there are no new ones. I understand, this problem has not been solved yet.  I need this protection.   When will this be resolved.  If it can't. I will have to find a new provider.   Thank you

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DLC200c not updating device data to station, keypads or app monitoring despite active monitor status

We had a well working system for years and then lost our internet connection for our camera (but alarm was fine).  So we had an ATT service call but the technician made things tremendously worse.  He replaced the DLC unit but did not test the keypads or fix the camera issue before he left.  He also

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Cancelling Digital Life

I called ATT and requested cancellation of our digital life service.  The girl would not quit trying to talk me out of it so I finally had to hang up on her as I was at work and the call was taking too long.  I sent ATT my pro-rated payment to 8/31.  Does anyone know the alarm monitoring number I ca

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Attention Icon Next to Programs

I have the Attention icon next to some programs and gears or a clock by other programs.   I'm assuming the Attention icon means there's something wrong with the program that I need to correct but no matter what changes I make (and I've tried everything) the icon does not change.  Any ideas?

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Digital Life Existing Equipment

Hi - I sold my home and left perfectly good equipment for the new owner.  I disconnected the account, but now AT&T wants me to reactivate the account so I can transfer service.  I'll be responsible for any charges until the new owner transfers service.  I am not comfortable doing this for a stranger

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Promotional survey to win a new phone from At&t

Do you have a promotional survey that appears on a mobile device?  After completing the survey you win a new phone?  Is this legit?  Thank you.

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Purchased Home With Existing AT&T Security

We purchased a home which already has the security equipment for AT&T security system. What do we need to do to get it activated?

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BB complain

When I can Find A BB complain for filled? I ask twice and nobody can't help me. Thanks!

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Fingerprint login AT&T Smart Home

Fingerprint not working? Recently got the Samsung Galaxy Note 10+ but the fingerprint login for the AT&T Smart Home Manager doesnt work and able to use it on the myAT&T app just not that one. Is it not supported yet or is it on my end.

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ATT Thanks Login Help

Hello, I am unable to log into the ATT Thanks app.  The message states "Uh oh. An error has occurred. Please check back later. Code: 401 - ID: access_denied - access_denied - User not supported". I've called the support department and was told to try again in "1-2 hours".  When I did, the app still

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How to Reconnect DLC To WiFi?

I got a new router and need to reconnect my DLC to my WiFi. How do I do that?

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Still Waiting...... On a return call

As a follow up to my 11.29.2018 post; I have yet to receive a return call.  I spent a total of 70 minutes on the phone that night, and AT&T can’t make true, once again, by returning  the call as promised.  I worked for AT&T when I was in high school, this is NOT the customer service they accepted fr

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Info

I'm just checking to see I got account ,because I didn't sign in for AT&T,..

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Digital Life [solved]

solved

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Reset a V72M tablet, to actual android defaults

I have a ZTE tablet, v72m is the model number. I'd like to reset it to actual Android factory defaults, not using the AT&t user interface. Has anyone successfully done that? Thanks in advance.

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Life after cancelling sbcglobal email -- emails keep coming with no auto response

I cancelled my sbcglobal email account several months ago. When the sbcglobal email was split from the yahoo email last year, I was mostly getting spam and junk in the sbcglobal account. I assumed that cancelling the account would include a response email to senders that the account did not exist, o

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Trending Accepted Solutions (30 days)

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Digital Life blank camera view on Samsung Galaxy Note 4 Resolution

Some customers using the Samsung Galaxy Note 4 have encountered a blank page when selecting cameras within the Digital Life Android Application. Follow the steps below to view cameras on the Samsung Galaxy Note 4.

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Brand new subscriber - need technical specs and support for AT&T Digital Life equipment!

Greetings,  We just purchased a new AT&T Digital Life security and home automation package for a home we're building. Our electrician has some techincal questions about the equipment so he can properly pre-wire our camera locations, etc. I called AT&T Support, and they said that there was no one he

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Not too Cold; Not too Hot! (Creative Programs)

Hate getting to work only to realize you left your AC running full blast? Don't want to come home to a sauna? Don't give it another thought! Your Digital Life system can automatically adjust the temperature at whatever times you choose.

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Guest Key (Creative Programs)

Gone are the days of hiding a key under the rock in the flower bed. With Digital Life you can create a unique door lock code to let in your out of town relatives, friends, pet sitter, house cleaner, you name it. Plus, it will automatically disarm your system and send you a text message letting you k

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Can't register iPhone for push notifications

I recently moved transitioned to another iPhone but I can not get the push notification. I have reset the iPhone multiple times. Deleted the app, changed the device name on my iPhone, reinstalled the app. I still get this error when I check the enable box "  Your app has not been registered for push

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