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Digital Life

Digital Life

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Video recording time

Is there a way to increase video recording time past 60 sec?

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STEER CLEAR

Contrary to what was explained to me when I elected to start digital life services, I'm being told that in order to keep my services, when I move, I must pay $350. Before I started services, I was advised that transferring my services would be at no cost and hassle free. Needless to say, I've spoken

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unknown state ZTE tablet

unknown state on ZTE tablet has been replaced 3 times and is still has the same problem. sometimes it works for a few days and at other times it only works for a few minutes and then it shows this message. what is going wrong with this tablet and how can I fix it?

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Jam detected

Our digital life main hub is periodically making noise that can last up to a minute before stopping.  This has been happening for almost 40 minutes. When I look at the app, it says jam detected then jam restore. The suggestion is to move other electronic devices away from the unit. But we'r have not

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Can I temporarily disable camera?

Is there a way to temporarily disable a camera?  We are setting up a surprise and do not want anyone to see what is happening?

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notifications

i am not receiving notifications anymore when my camera records anything.  i have checked pushed notifications and everything is turned on. not sure what is the problem

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Disarming

Trying to set a program to disarm my alarm everyday at a specific time

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Looking for a Lower Monthly Price for Digital Life

I contacted Digital Life looking for a Lower Monthly price.  I have been paying $43.29 per month for 9 years.I have everything ATT at my house (internet, TV, cell phone) and I think I deserve a discount. There are so many options these days that do not cost much.  You can buy your own equipment.   L

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All my video recordings are gone.

I was reviewing my device log information and looking at recorded video then everything just disappeared. Everything current to the time when it happened last evening around 6:15 pm. All my saved videos from the last week simply vanished as well. Everything is gone and this is the 3rd time. I want t

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Front door lock

Our keys to the door all of a sudden are having trouble opening the door. We can usually get it open they the app, but my son and babysitter don’t have the app. Any suggestions? I can’t find any answers or a number to call.

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Help move to a new area

I am moving to a new location that is not on the coverage map. The address is in a new development - but within an area that Digital Life serves.Calling moving services did only result in a "send an email and we will get back to you:" I did so but never received a response or an acknowledgement that

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Key fob replacement

I needed to get a new fob but learned AT&T no longer sells the fob. Does any one know if there is another source for acquiring a fob?

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restoring the audible sound when a door is opened/closed

We asked ATT to turn off the audible sound on all doors except basement, but now I want to turn the sound on for all of the doors. I can't find it anywhere on the app how to do that?

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Fraudulent and unethical ATT Digital Life

Digital Life is claiming I owe $182 for services I canceled after having my contract fulfilled. I spent over 35 hours on the phone jumping through hoops and getting pushed around m, laughed at, and called a liar. I didn’t realize ATT was hurting so bad they have to extort $182 from a loyal customer.

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Controller.

Msg. Alarm not sent. Keeps appearing on my screen. How do I erase it?

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(756)
AT&T Digital Door Locl

My Digital Life Services is closed and AT&T said there is nothing they can do to help me change my passcode. I had a disability couldn't work to pay any bills. When I was able to work again and wanted to pay the bill they said I would have to pat a $400.00 early disconnect fee which I could not affo

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No logro q mi smart watch le funcione el sim d mi att

Compre un Smart watch que no es marca att y cuando le introduzco el SIM no me funciona, creo señal, llamo y me niegan que tienen bloqueos pero yo estoy segura que si, que puedo hacer para que pueda funcionar, gracias

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No A/C

Had power failure and now AC will not come on. Fan icon just blinks and will not turn on AC

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Cancel Watch TV

There's no clear way to cancel the Watch TV APP. How do I do this?

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Text

I recived a message from a number *** what kind of account is this linked to [Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

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Trending Accepted Solutions (30 days)

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Accepted Solution

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DLC BATTERY

Our alarm system panel is showing the DLC battery needs to be replaced. We have no idea what this is

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Digital Door Lock - How to change passcode?

Can you please tell me how to change the passcode.  I'm not sure we were given a manual for the door locks.  I have manual for the rest of the equipment but not that.

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Accepted Solution

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How do I make a Digital Life payment?

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Charger for Digital Life Remote/pad

I have lost/misplaced the charger to my remote/tablet to control my digital life alarm system. What kind of charger does it need and where can I find one?

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Text notifications

I am not receiving text notifications when I have an alert. How can I set this up? I've added this to the contacts part of the app and it says that " this contact is in process of being verified and may not receive messages.

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